You can be sure that as a Transfigure client, I will always adhere to the following standards of practice:
- Provide quality instruction to all my clients.
- Screen health, exercise and nutrition history by having all my clients complete the health screening questionnaire forms.
- Provide modified training programs for my clients with special requirements or fitness levels.
- Obtain specialized education for training special groups, e.g., the mentally disabled, osteoarthritis, seniors fitness etc.
- Investigate, learn and incorporate valid, current research in the programs that I create.
- Apply logic and objectivity, not emotion and subjectivity to all procedures.
- Be knowledgeable and competent in CPR and emergency procedures while providing and maintaining a safe and effective training environment.
- Encourage commitment to quality nutrition and fitness as a lifelong goal by following a regular exercise program and proper dietary habits.
- Promote resistance training as a means of maintaining fitness and health.
- Educate my clients about the benefits of a healthy lifestyle and promote self-reliance when appropriate.
- Track the progress of my clients and offer assistance when needed.
- Respect the confidentiality of my clientele, never to disclose to any person any personal information acquired by a client unless authorized, in writing, by the client, unless a risk of health or death becomes an issue.
- Uphold a professional image by dressing appropriately, refraining from unhealthy practices and maintaining a positive attitude.
- Accurately represent our qualifications, avoid misleading advertising, and accept responsibility in all our actions and fitness recommendations.
- Conduct business in a manner that commands the respect of the public within this industry and for the goals in which we strive.
- Supply sufficient information to enable consumers to make an informed decision regarding personal training package services, and that all promotional material is truthful, accurate, and clear.
- To never use false advertising or marketing procedures that mislead or misrepresent pricing, benefits, consumer needs or staff abilities, or produce sales based on fear or guilt.
- To ensure my promotional materials do not encourage unrealistic expectations and the outcomes attainable from my services or the facility and equipment provided.
- To never intentionally mislead or make false comparisons with services offered by competitors.
- Maintain honesty in all business transactions through fair pricing and abiding to all contracts; and deliver what is promised through contract and otherwise.
- Provide a high value of service to enhance customer confidence and loyalty, thus improving long-term commitment, and continue to increase the value and benefit of services and programs.
- Remain current on theoretical and practical information within the field through continuing education activities or by reading/viewing quality information.